When you place a preorder with us, please note that the dates are estimated and are subject to change without notice. Items may ship earlier or later than originally stated.
We do not charge a deposit for placing a pre-order with us. If you use the stripe payment option at checkout, your card will be debit when you order is in stock and ready to ship.
If you choose the PayPal option at checkout, then you will send payment at the time of placing an order. Extra T&Cs apply and are stated in the basket at checkout.
Orders containing pre-orders will only ship when the entire order is in stock. Please consider placing separate orders if you are ordering in stock and pre-order items and want your figures as soon as they arrive.
We have a simple "no hassle" cancellation policy for preorders and do not charge cancellation fees, but this is subject to "fair play". If you cancel a high level of orders, we may block you from placing further pre-orders.
Once placed, we are unable to amend pre-orders. Please check your order carefully before checking out.
If you change or update your card, for extra security we are unable to amend card details on orders. We recommend leaving the order in place. When payment is requested and declined for the order, the system will send you an automated email and link to make payment with your new card. This will need to be done for all orders with an expired card attached.